Revitalise Fitness Terms & Conditions

Health Screening

All clients must complete a Physical Activity Readiness Questionnaire (PAR-Q) before commencing any exercise programme. Dependent on the results of the PAR-Q I may require a letter of medical clearance from your GP. You may also be recommended for referral to a physiotherapist if current musculoskeletal health is likely to lead towards increased risk of injury.

It is the client’s responsibility to inform me (the coach) of any change in physical health or condition (e.g. pregnancy, illness or injury) which might affect the ability to exercise safely and with minimal risk of injury.

All client information will be kept strictly private and confidential. (See additional privacy statement)

Cancellation Policy

More than 24 hours notice is required for cancelling or rescheduling a session. I reserve the right to charge the full session fee if less than 24 hours notice is given. This will be deducted from the pre-paid training/coaching monthly pack.

Due to a mobile training/coaching service (i.e. regularly being on the move to visit clients in different locations), it is usually impossible for me to arrange a replacement client at short notice.

A late cancellation affects at least three people - 1. You the client, loses out, because change cannot occur without time commitment, focused attention and diligence. The physical and motivational change process is not passive - It requires action. 2. Me (the coach). 3. Another client who wants results and could have utilised the time slot.

If a client cancels repeatedly, particularly at peak times of the day, I reserve the right to offer their preferred time-slots to a client who is more consistent with time-keeping and can stick to appointments.

This is a results based business. If a client wants to see physical, positive change - then consistency, dedication and developing a growth mindset is required. Sporadic, infrequent meet-ups will not work or deliver results.

If a client feels mildly unwell, tired on the day of exercise - this session can be swapped and focused on something more passive - such as facilitated stretching and mobility, or a specific coaching (listen/talk) session that focuses on nutrition, stress reduction and lifestyle change.

Lateness Policy

If I am late for a session, the session will run for the full length, according to the convenience for the client. Alternatively, time will be added to a future session.

If the client is late, I reserve the right to end the session at the pre-arranged time dependent on the schedule that day.

Payment & Booking Policy

To ensure consistency, commitment and improved motivation in delivering goals, and unless otherwise stated or by discretionary agreement - Revitalise Fitness operates a monthly planning, pre-pay system.

This is to assist you - the client, so that you can achieve your goals with better effectiveness and stay true to your goals and objectives.

Until the client has paid for sessions in advance, I (the trainer) cannot guarantee that the client(s) preferred time slot(s) will be pre-booked. e.g. If a client wants to reserve a regular time slot they will need to ensure that payment is covered in advance of the planned month’s sessions.

Ad hoc single sessions will be charged at the full rate (not reduced pack rates).

I operate on a first come, first served policy. Priority goes to those who book with me in advance and stick to their appointment times.

Expiry of training packs and refund policy

From 2022, sessions are calculated on a monthly basis and expire by the end of each month - except in exceptional circumstances, where an agreement has been made in advance that they may be carried over into the following month.

Personal Training packs not completed by the expiry date are non-refundable or extendable except in exceptional circumstances and when agreed with the trainer in advance of expiry.

Types of session - Personal Training and Coaching - Client Preparation

Revitalise Fitness / Paul Persad is not affiliated with any other local private gym. Mobile personal training and Coaching means, I will travel to and from a client’s home or other agreed venue. All travel costs, provision of equipment, written programmes, guidance and specialised coaching etc are covered within the price package.

I (the trainer) will use appropriate skills, experience and knowledge to design a safe programme of exercise that takes into account personal goals, fitness, ability and exercise preferences.

During sessions, the client is required to wear appropriate clothing and footwear. Clothes should be loose fitting and non-restrictive. Footwear should be comfortable and provide adequate support.

Clients are advised to have eaten within 1-2 hours of their session to ensure energy levels are maintained. Water is also recommended throughout the session.

Coaching is currently charged at the same rate as personal training and can be asked for and substituted for a regular training session. This will involve empowerment, problem solving, nutrition and weight-loss guidance, motivation and support.

Client illness

If the client is experiencing cold symptoms, fever, virus, flu or other major illness 24 hours before an appointment - it is expected that this is communicated to the trainer/coach in advance (not on the day). Exercising during such an illness is not recommended. Rest, recovery and distancing from other people (so as not to spread ‘e.g. a virus’) is essential and considered good practice.

If the client commonly experiences recurrent colds or similar viruses throughout the year - it is recommended they seek a GP’s / medical practitioner’s advice, including necessary blood / immune system tests, before undergoing an exercise programme.